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Legal & Compliance

Privacy Policy

Effective Date: July 10, 2026

Company Name: PaintSRQ LLC

Website: https://paintsrq.site

Support Email: [email protected]

1. Introduction

Welcome to PaintSRQ LLC. We operate the website located at https://paintsrq.site (the "Website"). PaintSRQ LLC is committed to protecting the privacy and security of our clients, users, and visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Website, request a painting quote, or interact with our communication channels, including Short Message Service (SMS) text messaging. By accessing our Website or utilizing our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a specific consumer or device ("Personal Information"). We collect the following categories of information:

  • Personal Information Provided Voluntarily: This includes your name, physical address, email address, and any details regarding your home or project that you submit via our online forms, quote requests, contact forms, or direct correspondence.
  • Mobile & Communication Data: If you opt-in to receive text messages from us, we collect your phone number and record your explicit consent, along with the logs, metadata, and timestamps associated with your incoming and outgoing messages.
  • Non-Personal & Technical Information: We automatically collect certain information when you navigate our Website, including your IP address, browser type, operating system, referring URLs, device characteristics, page views, and specific links clicked. This data is gathered using standard automated tools such as cookies and web beacons.

3. How We Use Your Information

PaintSRQ LLC utilizes the information we collect strictly for legitimate business operations and the fulfillment of our services, including:

  • Providing, executing, and managing premium interior and exterior residential painting services.
  • Generating, processing, and delivering accurate project quotes and estimates.
  • Communicating regarding scheduling, ongoing project updates, post-service follow-ups, and customer support inquiries.
  • Sending SMS updates, service notifications, promotions, and special offers in accordance with your explicit communication preferences.
  • Maintaining, securing, optimizing, and improving the functionality of our Website.

4. SMS Communications & Mobile Messaging

PaintSRQ LLC operates a compliant mobile messaging program to stay connected with our customers. This section outlines our strict adherence to mobile carrier rules and regulatory standards.

Express Consent

You will only receive automated or manual SMS text messages from PaintSRQ LLC if you have provided your explicit express consent. This consent is obtained through separate, completely unchecked checkboxes located on our digital intake, quote request, or contact forms. Your consent is strictly voluntary and is not a condition of purchasing any painting services from us.

Types of Messages

Opted-in users will receive non-marketing transactional text messages regarding quotes, project updates, scheduling, and service notifications. Additionally, users may receive marketing text messages regarding special offers, discounts, and service updates.

Message Frequency & Charges

Message frequency varies based on account activity, project timelines, and individual customer interaction. Standard message and data rates may apply to any sent or received SMS messages as determined by your wireless provider.

Opt-Out & Support

You can cancel and completely revoke your consent for SMS communications at any time. To opt out, simply text STOP to any text message you receive from us. After texting STOP, you will receive a single final confirmation text confirming your removal, and we will cease sending text messages to that number. For assistance or questions regarding our messaging program, reply HELP directly to any message, or contact our support team at [email protected].

Mobile Information Non-Sharing Statement:
"No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely for the purpose of delivering communications and services on our behalf, including messaging platforms and customer support providers. Such providers are contractually required to safeguard your information."

5. Information Sharing

We do not sell, rent, or trade personal information. We do not participate in cross-contextual marketing or behavioral profiling with external entities. We only share information with contractually bound service providers who perform specific tasks necessary to run our business operations (such as our direct hosting and messaging platforms). These providers are strictly prohibited from utilizing your personal data for any purpose other than facilitating our specific requests.

6. Data Protection & Security

We implement robust administrative, technical, and physical security safeguards designed to secure your personal data from accidental loss, unauthorized access, alteration, or disclosure. While we employ industry-standard encryption protocols and protective barriers, no digital system can be guaranteed 100% secure. We cannot guarantee the absolute security of your transmissions to us over the internet.

7. Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience, track site performance, and monitor traffic patterns. You have the ability to accept or decline cookies through your individual web browser settings. Please note that disabling cookies may impact the display or functionality of certain features on our Website.

8. Your Rights & Choices

You maintain control over your personal information. Depending on your jurisdiction, you may have the right to request access to, correct, or delete the personal information we hold about you. You can update your communication preferences, opt out of digital newsletters, or completely withdraw your consent for text messaging at any time by utilizing the provided opt-out links or by contacting us directly at [email protected].

9. Children’s Privacy

Our Website and services are not directed to, intended for, or structured to attract individuals under the age of 18. PaintSRQ LLC does not knowingly collect or solicit personal information from children under 18. If we discover we have inadvertently collected information from a minor, we will delete it from our servers immediately.

10. Changes to This Privacy Policy

PaintSRQ LLC reserves the right to modify, amend, or update this Privacy Policy at any time to reflect operational, legal, or carrier compliance changes. Any updates will feature a revised "Effective Date" at the top of this document. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our information practices, please contact us at:

  • Legal Business Name: PaintSRQ LLC
  • Website: https://paintsrq.site
  • Support Email: [email protected]

PaintSRQ LLC

Southwest Florida’s trusted residential and commercial painting professionals.

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